FAQs

Where can I place an order from?

We ship throughout Germany with free shipping on all orders.

When I place my order, do I get a confirmation number?

Yes, you receive an order confirmation email with an order number shortly after placing it. If you don't receive it within 24 hours, please contact us.

How long will it take for my items to arrive?

Standard delivery is usually within 5 business days after your order is processed. You will receive a tracking number via email as soon as your order ships.

Who can I contact if I have problems with my order?

All inquiries can be sent to our email info.modern24@gmail.com. Our customer service team ensures your issue is resolved as quickly as possible.

How can I pay?

We accept all major credit and debit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and Shop Pay.

Is payment on this site secure?

Yes, all transactions are protected via SSL encryption.

If I enter my email address, will my data be sold?

We do not sell any customer information to third parties. Emails are only used to send order confirmations and, if you have given consent, newsletters about our promotions and discount coupons.